Shipping & Returns

 

  • Place orders by Midnight on Tuesday, December 20th for Christmas Delivery.  Severe weather, postal carriers, and Acts of God may cause delays.
  • Processing and delivery of each order is expected to take 5-7 business days.
  • All items shipped via U.S. Postal Service Priority Mail or UPS Ground.
  • Damaged, defective, or incorrect products may be returned within 10 days by the original purchaser for a full refund. 
  • For items that are not damaged or otherwise defective, the customer will be responsible for any return shipping & handling fees. 
  • The customer should contact helpinghands@chefandthefarmer.com to request a return authorization. 
  • All original packaging/materials are to be returned with the product  - in original condition. 
  • Upon receipt of a return item, it will be inspected and a credit or refund will issued.
  • Any products that have been modified or damaged by the customer will not be accepted.
  • Please allow an extra 2-3 business days for delivery during holidays.
  • We are unable to accept international orders at this time.